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Need Item Warehouse Information In Error Message While Settling Claim For Items with "Customer order Enabled" flag Unset (Doc ID 2480002.1)

Last updated on AUGUST 28, 2020

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.


When a claim is created for a product for which "Customer Order Enabled" flag is unset when settling the claim through RMA settlement the following error occurs.

 "Customer Orders Enabled flag is not set for the product defined in claim line."

The error should include the item warehouse information to make it easier for users to correct the issue.


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