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R12 AME Journal Approval Does Not Work When user Language is French - Journal is Stuck In Process - wfstatus shows no approver found (Doc ID 2480517.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Approvals Management - Version 12.0.1 and later
Oracle General Ledger - Version 12.0.1 and later
Information in this document applies to any platform.


On : 12.1.3 version, Workflow Mailer

Journal Approval Does Not Work When user Language is French - Journal is stuck In Process - wfstatus output shows "no approver found".

When using standard English language, it is possible to submit and approve journals.

When using French, the approval notification fails.

Equally when the approver receives an English Language created notification, but is connected in French, he is able to approve, but the workflow fails and does not release the Journal entry for posting.

This has similar symptoms with the ones described in below note 
GLXJEENT Journal Approval Workflow is Stuck with Batch Approval Status "In Process" Can not Delete, Modify or Approve it (Doc ID 161382.1)




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