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Performance Issues With Buyer Work Center (BWC) Order Search By Approval Status (Doc ID 2481110.1)

Last updated on JANUARY 01, 2024

Applies to:

Oracle Purchasing - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

Users are navigating to the Buyers Work Center (BWC) and using the Search button

They then enter multiple search criteria for 4 different approval statuses to search on po's

Then hitting the GO button the query takes a very very long time




Steps to Reproduce the Issue
-----------------------------------

1. Login and access a PO Super User Responsibility
2. Navigate to > Buyer Work Center > Orders
3. Enter 4 different approval statuses 

   (e.g. "APPROVED",  "IN PROCESS", "PRE APPROVED", "REQUIRES REAPPROVAL")


4. Click the GO button and then the session/screen never returns to the user - times out



Cause

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In this Document
Symptoms
Cause
Solution
References


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