My Oracle Support Banner

Manually Renewed Service Contract Failing With Check Billing Schedule Error. (Doc ID 2481342.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.


After manually renewing a Service Contract which has lines that do not run for the full duration of the contract, the following error occurs in the QA Check.

Check Billing Schedule

1. Using a Service Contracts Manager responsibility.
2. Open the Contracts Search form.
3. Query a Service Contract that has at least one line that does not cover the full contract effectivity.
4. Do a right mouse click on the desired Contract version and choose 'Renew' from the pop-up menu.
5. Populate the renewal fields and renew the contract.
6. Run the QA Check and get a Check Billing Schedule error on the line that was not covering the whole contract.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.