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Error While Clicking Invoice details link On Payments In iProcurement (Doc ID 2481798.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to see invoice details in View orders, the following error occurs.

ERROR
-----------------------
An unexpected error has occurred. Please try again later and if the problem persists, please contact your system administrator.

STEPS
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1. Log into iProcurement responsibility
2. Navigate to Requisitions -> Requisitions Search
3. Search for a Purchase Order -> Order information

4. Click on "Paid" hyper link.
5. Page shows "Payments for searched Purchase Order"
6. Click on any Invoice number and error shows up

Cause

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In this Document
Symptoms
Cause
Solution
References


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