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Error Creating RMA If Original Line Has a Decimal Quantity With the Last Decimal Digit Less Than 5 (Doc ID 2482962.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Inventory Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to Copy a Sales order Line and create a return line the following error occurs:

The quantity cannot be a decimal number in primary unit of measure of item.

 

Steps

  1. Navigate:  Order Management > Orders,Returns > Sales Orders
  2. Query the sales order, go to lines and select a line that has ordered quantity in decimals
  3. Choose to Actions > Copy
  4. Select Copy options and Save

Due to this issue, users cannot create a return against a sales order line that is ordered in decimal quantity.

Cause

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In this Document
Symptoms
Cause
Solution
References


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