My Oracle Support Banner

UPK: No Sound in During Playback In Internet Explorer (Doc ID 2483282.1)

Last updated on DECEMBER 02, 2019

Applies to:

User Productivity Kit - Version 12.1.0.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.0.4 version, content has been recorded with sound.  Sound can be heard when launching play.exe locally or http://localhost/kcenter.

Issue:
In Knowledge Center, when launching the Player link, there is no sound playback in IE when using http://servername..../kcenter or http://FQDN/kcenter. 

 

 

 

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.