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Lease Invoices Generated With Bill To Address Used as the Ship To (Doc ID 2483299.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Billing Modules

ACTUAL BEHAVIOR
---------------
An Asset on a contract is billing and sending the Bill To Address from the contract header to Receivables as the Ship To Address for the invoice.

EXPECTED BEHAVIOR
-----------------------
Expect the Install Site address from the Asset to be sent as the Ship To Address

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Bill a lease contract where the Asset Install Address is not the same as the header Bill To Address.
 

Cause

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In this Document
Symptoms
Cause
Solution


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