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Problem To Create Credit Memo In OLFM (Doc ID 2483613.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Invoices

ACTUAL BEHAVIOR
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In OLFM Lease Center Overview, for multi-contract invoice, it only displays invoice lines for the queried contract. User cannot see the invoice lines for the other contracts on the multi-contract invoice.


EXPECTED BEHAVIOR
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The expected behavior is that Lease Center will display all invoice lines for all contracts that are present on the multi-contract invoice

STEPS
--------

The issue can be reproduced at will with the following steps:
1. Navigate to Lease center>Query a contract
2. Go to Accounts tab and click on a multi-contract invoice.
3. It will show the invoice line for the queried contract. But user wanted to create credit memo for a different line belonging to a different contract.


Cause

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In this Document
Symptoms
Cause
Solution


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