iReceivables Self Regisration Error: The answer you provided is incorrect. Please try again
(Doc ID 2483848.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.
When a customer is trying use the Self Registration Process in iReceivables, the Account Number is entered correctly but the form indicates it is incorrect and displays the following error:
The answer you provided is incorrect. Please try again
Steps to Reproduce:
Responsibility: iReceivables Account Management
Navigation: Register Here
- When the verification question is based on Account Number, try to register as an existing customer by entering the Account Number
- Enter the exact Account Number, and the form will indicate it is not correct.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document