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Error: "ORA-06502: PL/SQL: Numeric Or Value Error: Character String Buffer Too Small" on EIT approvals if more than 5 approvers/FYI notifiers (Doc ID 2484262.1)

Last updated on JULY 15, 2024

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:

When attempting to approve EIT request, the following error occurs.

"ORA-06502: PL/SQL: numeric or value error: character string buffer too small"



Steps to Reproduce:
The issue can be reproduced at will with the following steps:


1. Log in to application with self service responsibility.

2. Submit the EIT /Absence Request for approvals.

3. After Final approver, getting above mentioned error

Note: There are two AME rules, one for approvals and another "For your Information". If they have more than 5 FYI notifier then the issue is happening. If they have 5 or less than 5 FYI notifier in the rule. Its works fine without any issues.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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