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ORA-01403 When Saving Notes in 12.2.7 Advanced Collections (Doc ID 2484459.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Advanced Collections - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

After upgrading to 12.2.7, the following error occurs when entering an note in Advanced Collections:


ORA-01403 no data found
FRM-40735 ON INSERT trigger raised unhandled exception ORA-00942


Steps to Reproduce:

Responsibility: Collections Agent
Navigation
: Collections

  1. Query a customer and enter a note in the Notes tab.

Changes

 Upgrade to 12.2.7.  The issue only occurs in 12.2.7 at this time.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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