My Oracle Support Banner

ORA-01403 When Saving Notes in 12.2.7 Advanced Collections (Doc ID 2484459.1)

Last updated on OCTOBER 01, 2021

Applies to:

Oracle Advanced Collections - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

After upgrading to 12.2.7, the following error occurs when entering an note in Advanced Collections:


ORA-01403 no data found
FRM-40735 ON INSERT trigger raised unhandled exception ORA-00942


Steps to Reproduce:

Responsibility: Collections Agent
Navigation: Collections

  1. Query a customer and enter a note in the Notes tab.

Changes

 Upgrade to 12.2.7.  The issue only occurs in 12.2.7 at this time.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.