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Execute Policy Actions Do Not Update GTM TRANSACTION Status (Doc ID 2484621.1)

Last updated on AUGUST 16, 2022

Applies to:

Oracle Trade Compliance - Version 6.4.2 and later
Oracle Trade Compliance Cloud Service - Version 6.4.2 and later
Information in this document applies to any platform.

Symptoms

Agent workflow is configured to execute Actions DETERMINE POLICY and EXECUTE POLICY: COMPLIANCE POLICY on GTM Transaction Modified or Created Agent Events. It is observe that these actions, successfully update the GTM Transaction Line Status TL_PRODUCT_CLASSIFICATION to TL_PRODUCT_CLASSIFICATION_COMPLETE , but the actions do not update the GTM Transaction Level status - TS_PRODUCT_CLASSIFICATION to TS_PRODUCT_CLASSIFICATION_COMPLETE , it just remains in NOT_STARTED value.

Cause

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In this Document
Symptoms
Cause
Solution
References


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