My Oracle Support Banner

Changed Features In R12 In Service Contracts Renewals (Doc ID 2484749.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Service Contracts - Version 12.2.6 and later
Information in this document applies to any platform.

Goal


After Migrating to R12 from 11i version, some of the options like Renewal Type, Electronic Renewal, Notify Salesrep and Submit for Approval for Service Contracts are not available in Release 12 but instead we have two fields 'Process' and 'Approval' in the Renewal Tab.  So for existing contracts in R12 which were already available in R11i, what will be the values for 'Process' and 'Approval' fields and similarly what happens to the features related to Electronic Renewal, Notify Salesrep and Submit for Approval. ?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.