TeleService: Error After Upgrade When Querying SRs: "FRM-41826: Cannot replace group; columns don't match LOV."
(Doc ID 2486593.1)
Last updated on SEPTEMBER 02, 2020
Applies to:Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
Service Request form - Error while re-querying a Service Request (SR).
FRM-41826: Cannot replace group; columns don't match LOV.
(N) Service Requests > Create Service Request
- Query a SR
- Current Tab => Contacts / Addresses
=> Error occurs.
Upgraded from 11i to Release 12.
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