My Oracle Support Banner

rvtptcontrol failed RVTTH-120 Error when returning receipt (Doc ID 2487065.1)

Last updated on JANUARY 16, 2020

Applies to:

Oracle iProcurement - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On iProcurement 12.2.6 when attempting to return a receipt, the following error occurs:

ERROR
-----------------------
rvtptcontrol failed RVTTH-120: Subroutine rvtthins returned error Cause: Subroutine rvtthins returned an internal error. Action: Note this error number and the actions you are trying to perform. Contact RVTTH-192.rvtthins: Subroutine PO_INVALID_REL_SHIPMENT_STATUS returned error Cause: Subroutine PO_INVALID_REL_SHIPMENT_STATUS returned an internal error. Action: Note this error number 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to iProcurement > Receiving
2. Search for items to return
3. Enter quantity and click next
4. Enter reason and comments, then submit
5. Error occurs.

Due to this issue, users cannot return items in iProcurement Receiving

When trying to return the same PO within purchasing (by navigating to Receiving > Returns), system returns error stating no : No records meet your search criteria.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.