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Installing Mobile Field Service MultiPlatform On Windows Stays In 'Connecting' Status (Doc ID 2487221.1)

Last updated on MAY 22, 2020

Applies to:

Oracle Mobile Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 Mobile Field Service

When Installing the MultiPlatform app on a Windows device the application says '"Connecting"  and does not continue.   The install does not complete.

The MFS login requires a 'Server' field to be entered.   If you enter the same URL to the server in a browser ( Using Chrome) the following warning is displayed.

NET::ERR_CERT_SYMANTEC_LEGACY


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Download MFS app to a Windows device
2. Install app and login
3. Login does not complete


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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