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Bill And Apply Is Disabled For Certain Loans And Unable To Proceed Billing (Doc ID 2487730.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Loans - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Loans Billing and Payment Issues

ACTUAL BEHAVIOR
---------------
In the Loans Manager responsibility the user is unable to bill the next installment on the loan due to the
"Bill and Apply Next Installment" button is disabled for certain transactions under Payment tab.

The user can click on "Customize Schedule" and then click back to see the button enabled.

EXPECTED BEHAVIOR
-----------------------
Expect to see the button enabled for the loan.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot bill the next installment.

Cause

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In this Document
Symptoms
Cause
Solution


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