Assign Cash Application Work Items shows Receipts which are not assigned to any Cash Application Owner
(Doc ID 2487908.1)
Last updated on JANUARY 06, 2022
Applies to:Oracle Receivables - Version 12.2.7 and later
Information in this document applies to any platform.
On : 12.2.7 version, Receipts Related
Customer setup Cash Application Work Owner
They have created 2-3 rules so that receipts get assigned to owners.
But when they run program ARCAOAB: Assign Cash Application Work Items
it does not assign any receipt to any user
Number of records: 5
Invoking Rule Engine Queue
Returned from Rule Engine
Receipts which are not assigned to any Cash Application Owner:
The issue can be reproduced at will with the following steps:
1) Enable profile for Cash Application Work Queue
2) setup rules
3) Run Assign Cash Application Work Items
Above Receipts are not locked by any other user
AR_WORK_Q_USER_ASSGN_HIST and AR_WORKER_Q_RECEIPT_ASSGN Tables were find with no data for these Receipts.
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