Menu Tool Option> Workflow Status Not Available
(Doc ID 2487945.1)
Last updated on DECEMBER 09, 2022
Applies to:
Oracle Order Management - Version 12.1.3 to 12.2.8 [Release 12.1 to 12.2]Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Transaction Control
When attempting to view workflow status on an order,
the following error occurs.
ERROR
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Error:
Function not available to this responsibility.
Change responsibilities or contact your System Administrator
STEPS
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The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Navigation: Orders,Returns>Order Organizer
3. Query order. Go to Workflow Monitor
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see workflow status.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |