Saving Credit Memo Hangs after Crediting the Balance When Using Action > Credit Form
(Doc ID 2488264.1)
Last updated on JANUARY 03, 2023
Applies to:Oracle Receivables - Version 12.2.5 and later
Information in this document applies to any platform.
Action > Credit form hangs when saving after crediting balance of invoice.
Issue occurs when invoice has large amount of lines, 35K+ lines
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Transactions > Transactions
- Query invoice with large amount of lines
- Choose option Credit from Actions menu
- Enter information
- Click Credit Balance
Tkprof identifies the top queries as:
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In this Document
|1. Bug Summary|
|2. Fixed Files|
|4. Solution Steps|