Saving Credit Memo Hangs after Crediting the Balance When Using Action > Credit Form
(Doc ID 2488264.1)
Last updated on JANUARY 03, 2023
Applies to:
Oracle Receivables - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
Action > Credit form hangs when saving after crediting balance of invoice.
Issue occurs when invoice has large amount of lines, 35K+ lines
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Transactions > Transactions
- Query invoice with large amount of lines
- Choose option Credit from Actions menu
- Enter information
- Click Credit Balance
- Save
Tkprof identifies the top queries as:
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| 1. Bug Summary |
| 2. Fixed Files |
| 4. Solution Steps |
| References |