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Saving Credit Memo Hangs after Crediting the Balance When Using Action > Credit Form (Doc ID 2488264.1)

Last updated on JANUARY 03, 2023

Applies to:

Oracle Receivables - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Action > Credit form hangs when saving after crediting balance of invoice.

Issue occurs when invoice has large amount of lines, 35K+ lines

Steps to Reproduce:

Responsibility: Receivables Manager
Navigation
: Transactions > Transactions

  1. Query invoice with large amount of lines
  2. Choose option Credit from Actions menu
  3. Enter information
  4. Click Credit Balance
  5. Save

Tkprof identifies the top queries as:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 4. Solution Steps
References


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