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28933400 WMSLABHS - Label Requests History - Deleted Label Printer Still Shows In Printer LOV (Doc ID 2488510.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Warehouse Management - Version 12.2.7 and later
Information in this document applies to any platform.
This is NOT specific to WMS Orgs

Symptoms

On : 12.2.7 version, Label Printing

ACTUAL BEHAVIOR
---------------
Printer was deleted from EBS. Printer still shows in the LOV when viewing label request history (WMSLABHS.fmb ) for reprint.
This behavior can also impact non WMS Orgs.


EXPECTED BEHAVIOR
-----------------------
Once printers are removed, users should not be able to select them for reprint

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. The printer has been removed from all known setups, such as:
  a) Choose Printers Form (WSHFDPSD) (Doc ID 1602740.1)
  b) (R) System administrator. (N) Install>>Printer>>Register
2. Responsibility: Inventory, Navigation: Transactions -> View Label Requests
3. Query any label request. Click the Printer LOV.
4.. Deleted printers are still displayed in LOV.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users can select a printer that no longer exists

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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