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How to Stop Credit Only Lines from Interfacing to Installed Base. (Doc ID 2489105.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.


Currently Credit Only lines interface to Install Base but then get stuck in error corrections. We actually do not want Credit only line to interface to install base at all because it erroneously Expires instances that should be Expired. Found this doc id Doc ID 1496744.1 which refers to Invoice Only Lines. We have implemented the Bill Only flow for Invoice Only lines and it works as expected. We would like to use this for Credit only also but we cannot get it to work, credit doesn't go through. Is there a solution to this?


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