Shipment Actuals Stops Types Are Incorrect (Doc ID 2489983.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

Shipment Actuals stops types are incorrect.

OTM does not set the shipment stops types correctly during shipment actual upload via integration with the existence of a Shipment agent action 'Assign Rate'.

EXAMPLE:
-------------

Agent ID: XXX
Agent Type: SHIPMENT
Agent Event: SHIPMENT - ACTUAL RECEIVED
Agent Action: ASSIGN RATE

01. Create the following Orders

OR1 (SRC1 -> DEST1)

OR2(SRC2 -> DEST2)

02. Create a Shipment via upload a Shipment Actuals XML, includes the above orders stops

SH1

Stops:

P SRC1
P SRC2
D DEST2
D DEST1

03. Update Order (OR2) with a new Source Location (Same Source of OR1)

OR2 (SRC1 > DEST2)

04. Update the shipment via upload a Shipment Actuals XML to reflect the Order's source change.

SH1

Expected Stops:

P SRC1
D DEST2
D DEST1

Actual Stops:

P SRC1
P DEST2 (The Stop Type should be D not P)
D DEST1

NOTE: The issue only happens when the "Assign Rate" action executed on the shipment after the update.

Changes

Cause

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