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Charge Account Not Allowing Update On Purchase Order With Non-Billed Distribution (Doc ID 2490039.1)

Last updated on MARCH 03, 2019

Applies to:

Oracle Purchasing - Version 12.1.3 to 12.2.8 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Charge account does not allow update on distribution 2 - when distribution 1 has been billed.

EXPECTED BEHAVIOR
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The Charge Account should allow updates on distribution 2 as it is not billed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Purchase order is created - 1 line - 1 shipment and 1 distribution.
2. Quantity is increased and a new distribution 2 is created for the new quantity addition
3. The invoice is created and matched to the distribution 1
4. The distribution 2 requires a change to the expenditure date - upon doing so - we are using projects and a charge account will not be built - which is fine.
5. However, upon clicking into the charge account - it is not allowing any update.

If the distribution 1 is not billed - then distribution 2 is fine - it can be updated.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user's are not able to update the distribution 2.
The users are able to login and access the application - this is working.

Cause

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In this Document
Symptoms
Cause
Solution
References


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