My Oracle Support Banner

APP-PAY-33218: Data CON_PERSON_TYPE not Found at Line <NN> of <BEN FAST FORMULA> (Doc ID 2490515.1)

Last updated on JULY 18, 2022

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.


When attempting to process a life event, the following error occurs:

APP-PAY-33218: Data CON_PERSON_TYPE not found at line <NN> of <BEN_FORMULA>
Cause: A SQL SELECT statement, obtained from the application dictionary, returned no rows when executed.

The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query an employee.
3. Attempt to process a life event.
Error occurs.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.