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Balance Forward Billing Does Not Pick the Invoices Created by Related Customers (Doc ID 2490965.1)

Last updated on DECEMBER 08, 2020

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Balance Forward Billing does not pick the Invoices created by related Customers.

Example:

  1. Create Customer and enable BFB
      Customer : AAAAA
           Bill Level : Account
           Payment Terms : BFB_MTH
             Billing Cycle : End_Next_Month

      Customer : BBBBB
           Bill Level : Account
           Payment Terms : BFB_MTH
             Billing Cycle : End_Next_Month

  2. Create Account Relationship between Customer AAAAA and Customer BBBBB
      Reciprocal : Yes
      Bill To    : Yes
      Ship To    : Yes

  3. Create Invoices
      Customer : AAAAA
      Invoice  : 112297
      Billing Date : 2018-AUG-31
      Due Date     : 2018-SEP-10
     
      Customer : BBBBB
      Invoice  : 112298
      Billing Date : 2018-AUG-31
      Due Date     : 2018-SEP-10

  4. Run Generate Balance Forward Bills
      Print Option  : Print draft balance forward bills
      Billing Cycle : End_Next_Month
      Customer Name Low  : AAAAA
      Customer Name High : AAAAA

      ->>>> Invoice#112297 is selected only. Balance Forward Bills does not pick the Invoices created by related Customers.

Cause

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In this Document
Symptoms
Cause
Solution


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