iReceivables Fails To Recalculate Service Charge When the CVV Number is Missed on Entry of the Credit Card
(Doc ID 2492314.1)
Last updated on JANUARY 02, 2020
Oracle iReceivables - Version 12.2.4 and later
Information in this document applies to any platform.
When entering a payment in iReceivables, if you skip the required CVV code before entering the payment amount, the Service Charge will not recalculate correctly.
If you enter the CVV, then enter a payment the service charge is correct for the amount of the payment.
The issue only occurs when the user forgets to put the CVV code in for the payment when they are initially processing the payment.
User is skipping the Tab key after re-entering the payment amount before recalculating the service charge
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