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Volume Tier Discounts Are Not Working As Expected (Doc ID 2492515.1)

Last updated on JULY 02, 2019

Applies to:

Oracle Trade Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Volume Tier discounts are not working as expected

Issue:
Create an volume offer with tier and when orders are placed so when customer orders exceeds tier1 , system is not doing catch up adjustment and also it is keep going to tier1




EXPECTED BEHAVIOR
-----------------------
System should keep up with the adjustments

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create volume offers with tiers and retro
2. Customer orders exceed tier 1
3. Not giving tier 2 for customer



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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