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Process Recovery Search Form Takes 4 To 5 Hours To Open (Doc ID 2492594.1)

Last updated on JANUARY 10, 2021

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, GST Payables

ACTUAL BEHAVIOR
---------------
Process Recovery Search form takes 4 to 5 hours to open.
For a given date range it takes 4 to 5 hours.
For a particular document number, it takes more than 2 hours to open.

EXPECTED BEHAVIOR
-----------------------
Process Recovery form should not take much time to open.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (N)->Oracle Financials for India
2. Recovery Management
3. Open the 'Process Recovery' form.
Observe the reported issue.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
1. More processing time.
2. Reduced user productivity.

Cause

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In this Document
Symptoms
Cause
Solution
References


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