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Workflow Notification Mailer Not Sending Framework (FMK) emails after JDK upgrade to 1.6_211 javax.net.ssl.SSLException: Received fatal alert: unexpected_message (Doc ID 2493004.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Workflow - Version 12.1.3 to 12.2.3 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Mailer going down Frequently after upgrading JDK from JDK from jdk_1.6_33 to jdk_1.6_211.
No Framework notifications are being sent out.

 

Error Message

----------------

oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(String)]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: Problem getting the HTML content -> oracle.apps.fnd.wf.mailer.NotificationFormatter$FormatterSAXException: Problem obtaining the HTML content -> oracle.apps.fnd.wf.common.HTTPClientException: Unable to invoke method HTTPClient.HTTPConnection.Get caused by: javax.net.ssl.SSLException: Received fatal alert: unexpected_message
at oracle.apps.fnd.wf.mailer.NotificationFormatter.handleResEndTag(NotificationFormatter.java:3461)
at oracle.apps.fnd.wf.mailer.NotificationFormatter.endElement(NotificationFormatter.java:578)
at oracle.xml.parser.v2.XMLContentHandler.endElement(XMLContentHandler.java:210)
at oracle.xml.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1345)
at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:362)
at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:308)
at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:337)
at oracle.apps.fnd.wf.mailer.NotificationFormatter.getFormattedMessages(NotificationFormatter.java:354)
at oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(SMTPMessageHandler.java:96)
at oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.read(SMTPOutboundProcessor.java:796)
at oracle.apps.fnd.cp.gsc.SvcComponentProcessor.process(SvcComponentProcessor.java:604)
at oracle.apps.fnd.cp.gsc.Processor.run(Processor.java:283)
at java.lang.Thread.run(Thread.java:682)
Caused by: oracle.apps.fnd.wf.mailer.NotificationFormatter$FormatterSAXException: Problem obtaining the HTML content -> oracle.apps.fnd.wf.common.HTTPClientException: Unable to invoke method HTTPClient.HTTPConnection.Get caused by: javax.net.ssl.SSLException: Received fatal alert: unexpected_message

 

Changes

 Upgraded JDK from JDK from jdk_1.6_33 to jdk_1.6_211.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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