Depot Repair: Unable To Receive RMA - "Error occurred in the receiving processor (rvtptcontrol failed) RVTPT-020 ...OE_RMA_RECEIVING Procedure Push_Receiving_Info"
(Doc ID 2493311.1)
Last updated on MARCH 09, 2023
Applies to:Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.
Unable to Receive any RMA Orders from Depot Repair- Service Request Form.
(R) Depot Repair
(N) Service Orders form
- Create Service Request
- Create Repair Order / Service Order
. Enter Ship line
. Enter Return line
Actions => Select 'Receive' from drop-down list.
- Click 'Go'
=> Error occurs.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document