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Exception From OKS_COPY_CONTRACT_PVT API (Doc ID 2493562.1)

Last updated on MARCH 10, 2019

Applies to:

Oracle Service Contracts - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Copy Related

Error while creating Contract using Copy functionality

ERROR
-----------------------
BILLING SCHEDULE TYPE
ORA-0000: normal, successful completion in Package OKS_COPY_CONTRACT_PVT Procedure Exception in call to OKS_BILL_SCH.create_bill_sch_rules
OKC_CONTRACTS_UNEXP_ERROR (SQLcode=1) (SQLerrm=User-Defined Exception)

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Navigate to Service Contracts Manager (R) -> Contract Administration -> Launchpad.
2. Query for the contract and proceed with Copy from right click options.
3. On proceeding with create received stated series of errors.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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