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Multiple Level Subscriber Relationships are not Showing Up @ Line Level (Doc ID 2494543.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.


Does Oracle Service Contracts support multi-level relationships?

For example: we built customer relationships as: A1-->B1-->C1 and create a service contract with A as subscriber and wanted to see the B1 and C1 bill to account details in the line levels. (I am able to see the B1 in the line levels but not the C1 details).


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