My Oracle Support Banner

Maximum Retainage Amount is Not Diaplayed in iSupport Portal for PO Lines with Maximum Retainage Amount (Doc ID 2495079.1)

Last updated on AUGUST 06, 2020

Applies to:

Oracle iSupplier Portal - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
When a PO line is created with Maximum Retainage Amount entered, the Maximum Retainage Amount cannot be referenced from iSupplier Portal.

Expected Behavior
Maximum Retainage Amount is displayed in iSupplier Portal

Steps to Reproduce

  1. (PO) Setup > Purchasing > Document Styles
  2. Open the Document Style to be used.
  3. Make sure "Retainage" checkbox is checked and "Progress Payments" checkbox is unchecked.
  4. Buyer Work Center > Orders
  5. Select the Document Style checked in step3 and click Go button to Create.
  6. Enter PO Header.
  7. Click Lines tab.
  8. Enter a line.
  9. Click Update icon to enter line details.
  10. Enter "Maximum Retainage Amount".
  11. Submit the PO for approval and approve.
  12. Log in as the supplier user and choose iSupplier Portal responsibility.
  13. Open the PO created in step11.
  14. Under "Po Details", "Maximum Retainage Amount" is not displayed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.