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Error Updating Tax Profile at Customer Sites Under Late Charges Tab: "JBO-25003:Object ArAcctSitesAM.HzPuiCustActAM of type ApplicationModule not found" (Doc ID 2496562.1)

Last updated on JUNE 27, 2020

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 and later versions, Customers Module

When attempting to save details in Late Charges tab in Customer Site Details page

ERROR
-----------------------
JBO-25003:Object ArAcctSitesAM.HzPuiCustActAM of type ApplicationModule not found


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query Customer
2. Go to Customer Site Details, Click on tax profile under Late Charges tab and click on apply
3. It will throw above Exception

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot save profile details.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 4. Solution Steps
References


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