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APP-PAY-78427: Invalid CPF Submission Number (CSN) error while saving a combination of CSN and IRAS Payer ID (Doc ID 2496763.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle HRMS (Singapore) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Singapore Payroll

When attempting to enter and save CSN number and IRAS Payer ID for a legal entity, the following error occurs.

ERROR
-----------------------
APP-PAY-78427: Invalid CPF Submission Number (CSN)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Work Structures > Organization > Description
2. Find the Organization
3. With control on the classification 'GRE / Legal Entity', click Others and select 'Legal Entity'
4. Enter CPF Submission Number (CSN) and select IRAS Payer ID
5. Save and get the error

Cause

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In this Document
Symptoms
Cause
Solution
References


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