Error: "java.lang.NullPointerException", While Adding Items in Material Tab Of Debrief Page
(Doc ID 2497084.1)
Last updated on JUNE 21, 2023
Applies to:
Oracle Field Service - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
Getting error when "Add Items" button is clicked in Material Section in debrief page
Error
You have encountered an unexpected error
Exception Details:
java.lang.NullPointerException
at oracle.apps.csf.portal.task.server.CsfAddItemsPopupAMImpl.getDefaultSuvInv(CsfAddItemsPopupAMImpl.java:487)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:818)
at oracle.apps.csf.portal.task.webui.CsfAddItemPopupCO.processRequest(CsfAddItemPopupCO.java:125)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:643)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1058)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1025)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:702)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1058)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1025)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:702)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
Issue Scope
Issue is not specific to single task.
Steps
1. Login to Applications
2. Go to Depot repair/Field Service Manager responsibility -> Service Request Form
3. Query the service request
4. Query a task in the Task tab and select the open task, click on debrief button to open Debrief HTML page
5. In the Material Debrief Section click Add Items Button
Observe the above error
Changes
Cause
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In this Document
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