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Error: "java.lang.NullPointerException", While Adding Items in Material Tab Of Debrief Page (Doc ID 2497084.1)

Last updated on MAY 21, 2021

Applies to:

Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Getting error when "Add Items" button is clicked in Material Section in debrief page

Error
You have encountered an unexpected error

Exception Details:
java.lang.NullPointerException
at oracle.apps.csf.portal.task.server.CsfAddItemsPopupAMImpl.getDefaultSuvInv(CsfAddItemsPopupAMImpl.java:487)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:818)
at oracle.apps.csf.portal.task.webui.CsfAddItemPopupCO.processRequest(CsfAddItemPopupCO.java:125)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:643)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1058)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1025)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:702)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1058)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1025)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:702)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)


Issue Scope
Issue is not specific to single task.


Steps
1. Login to Applications
2. Go to Depot repair/Field Service Manager responsibility -> Service Request Form
3. Query the service request
4. Query a task in the Task tab and select the open task, click on debrief button to open Debrief HTML page
5. In the Material Debrief Section click Add Items Button

Observe the above error



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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