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UPK: UPK Developer Client Displays Incompatible Version Error When Connecting to New Install (Doc ID 2497847.1)

Last updated on OCTOBER 18, 2019

Applies to:

User Productivity Kit - Version 12.1.0.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.0.4 version, launching UPK Developer client
 

ERROR
-----------------------
Client cannot connect to server because of incompatible version error message"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Launch Developer client
2. Enter the location to connect to the new 12.1.0.4 Library (e.g. http://servername/ODSContent_Hyperion)
3. Error message displays "incompatible version".  If customer continues, the UPK client shows Disconnected and displays content from the 12.1.0.3 Library.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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