'No Territories Found' Error When Scheduling Tasks with Service Request Security Enabled
(Doc ID 2499014.1)
Last updated on JULY 14, 2020
Applies to:
Oracle Field Service - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.6 version, Dispatch Center
When attempting to schedule tasks when service request security is enabled an error occurs
ERROR
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"No Territories found."
STEPS
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The issue can be reproduced at will with the following steps:
1. Enable Service request security.
2. Create a Service request and a task.
3. Use Scheduler to Schedule the task to a resource.
4. No resources found error appears.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |