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Class Reminder Notification Is Not Being Received By The Learning Facilitator (Doc ID 2499724.1)

Last updated on APRIL 13, 2021

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP11 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
---------------

Reminder notification is not being received by the facilitator or the partner when the facilitator,booked for a class, has been confirmed. Please refer to the attachments for more details.

EXPECTED BEHAVIOR
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The facilitator will receive a notification after being booked for a class.

STEPS
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The issue can be reproduced at will with the following steps:
1. Learning Administrator
2. Create a new Lesson Instructor lead.
3. Add instructor, no notification is received.



Cause

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In this Document
Symptoms
Cause
Solution


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