My Oracle Support Banner

Launch Journal Wizard Opens a Blank Page in Version 12.2.7 (Doc ID 2500156.1)

Last updated on JULY 18, 2023

Applies to:

Oracle General Ledger - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Journal Import

When attempting to open Launch Journal Wizard , observed that the
wizard opens a blank page

EXPECTED BEHAVIOR
-----------------------
Expect to open excel document for data entry

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into general ledger
2. Launch Journal Wizard


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.