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AME: Approvals Management Engine Not Completing Approval When Using Non-English Language (Doc ID 2500268.1)

Last updated on SEPTEMBER 20, 2019

Applies to:

Oracle General Ledger - Version 12.1 and later
Information in this document applies to any platform.
AME: Approvals Management Engine


After setting up the Approvals Management Engine (AME) for journal approvals, it completes successfully when the system language is set to English.
When the system language is set to a non-English language, approvals will not complete successfully.

Expect AME to complete the approval process successfully using any system language.

The issue can be reproduced at will with the following steps:
1. (N) Approvals Management Business Analyst Responsibility > Business Analyst Dashboard
2. Setup Conditions and Rules.
3. Set system language to non-English language.

4. Submit journal for approval. Approval does not complete.

The issue has the following business impact:
Due to this issue, users cannot approve journals using non-English system language.


Implementing non-English application language (such as Spanish, Portuguese, German, etc.).


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