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FRM-40733: PL/SQL built-in SET_GROUP_NUMBER_CELL failed when try to move or resize Address filed using Folders functionality (Doc ID 2500291.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Teleservice - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version,

When attempting to resize the Incident Address "Address" field in the Service Request form using Folders functionality, the following error occurs.

ERROR
-----------------------
FRM-40733: PL/SQL built-in SET_GROUP_NUMBER_CELL failed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Service Request form
2. Using Folder Tools, try to resize the Incident Address "Address" field
3. The reported error occurs


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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