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WMS Control Board -Querying Tasks By Sales Orders Return Wrong Results If The Sales Orders With The Same Order Number Exists In Multiple Organizations (Doc ID 2500313.1)

Last updated on MAY 03, 2020

Applies to:

Oracle Warehouse Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version,

ACTUAL BEHAVIOR
---------------
In Oracle Warehouse Management system, querying tasks by sales orders on Warehouse Control Board
from might return wrong results  if the sales orders with the same order number        
existed in multiple organizations.


STEPS
-----------------------
The scenario is as follows (example):

Order "XX.YY.ORDER ENTRY" exists for organization code W1 - This order is closed
Order "XX.ZZ.ORDER ENTRY" exists for organization code W2 - This order is open and order line is in released to warehouse status
Navigate to WMS Control Board Org W2 - Select Source Outbound, All statuses except completed. Go to outbound tab search for order number "XX.YY.ORDER ENTRY"
The Control Board should not display any record as the order does not exist for org W2. However it still displays order XX.ZZ.ORDER ENTRY

Cause

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In this Document
Symptoms
Cause
Solution
References


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