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Unable To Take Claim On Account Payable Invoice (Doc ID 2500781.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, GST Payables

ACTUAL BEHAVIOR
---------------
Unable to perform process claim for AP invoices.

EXPECTED BEHAVIOR
-----------------------
Expects process claim should be successful.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create AP invoice. Validate and account.
2. Perform Process claim
3. Observe the form no changes happens

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot take the process recovery of recoverable taxes

Cause

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In this Document
Symptoms
Cause
Solution
References


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