When Does a Claim Split Happen ?
(Doc ID 2501327.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Trade Management - Version 12.2.7 and later
Information in this document applies to any platform.
Claims get split under the below scenario
1.Create a claim of claim type offers payment.
2.Do the settlement credit memo on account. (for example claim amount = 759 and offer amount = 1000)
3.The amount settled is 59, and a new claim gets created with the same name and suffixed with _1 with new amount 700.
Example : Original Claim : Claim007 = claim amount 759, amount settled = 59.
duplicate claim (split from claim ): Claim007_1 = claim amount 700
Why does this happen? Is this intended?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document