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When Does a Claim Split Happen ? (Doc ID 2501327.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Trade Management - Version 12.2.7 and later
Information in this document applies to any platform.


Claims get split under the below scenario
1.Create a claim of claim type offers payment.
2.Do the settlement credit memo on account. (for example claim amount = 759 and offer amount = 1000)
3.The amount settled is 59, and a new claim gets created with the same name and suffixed with _1 with new amount 700.

Example : Original Claim : Claim007 = claim amount 759, amount settled = 59.
duplicate claim (split from claim ): Claim007_1 = claim amount 700

Why does this happen?   Is this intended?


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