My Oracle Support Banner

When Does a Claim Split Happen ? (Doc ID 2501327.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Trade Management - Version 12.2.7 and later
Information in this document applies to any platform.

Goal

Claims get split under the below scenario
==============================
1.Create a claim of claim type offers payment.
2.Do the settlement credit memo on account. (for example claim amount = 759 and offer amount = 1000)
3.The amount settled is 59, and a new claim gets created with the same name and suffixed with _1 with new amount 700.

Example : Original Claim : Claim007 = claim amount 759, amount settled = 59.
duplicate claim (split from claim ): Claim007_1 = claim amount 700

Why does this happen?   Is this intended?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.