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UPK: "Communication With a Knowledge Center Server Failed. Error: Object Reference Not Set to an Instance of an Object." Error When Publishing to Knowledge Center. (Doc ID 2501916.1)

Last updated on OCTOBER 17, 2019

Applies to:

User Productivity Kit - Version 11.1.0.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.0.2 version, Publishing Wizard

When attempting to publish to Knowledge Center,
the following error occurs.

ERROR
-----------------------
"Communication with a Knowledge Center server failed. Error:Object reference not set to an instance of an object."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Publish to Knowledge Center
2. See error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot publish to Knowledge Center

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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