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External User Unable To Select Payment Method In iReceivables (Doc ID 2501973.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Account Details

ACTUAL BEHAVIOR
---------------
An external user is unable to select a payment method iReceivables.

EXPECTED BEHAVIOR
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Expect to be able to select new account number in payment method.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to iReceivables > Account Details > select invoice to pay
2. On Advanced Payment page, only see New Credit Card in Payment Method LOV.
3. Do not see New Bank Account.



Cause

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In this Document
Symptoms
Cause
Solution


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