My Oracle Support Banner

OTM Instance is No Longer Accessible with the "Failure of Web Server bridge" Exception (Doc ID 2502150.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

 After being able to start/restart our OTM instance with no issues, we are no longer able to access our instance after a restart.  When attempting to access the instance, the following error is displayed in the browser:

 

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.